First of all, I'm very excited to be building gaiia with each of you and your teams.

Operating approach

• Weekly 1:1S. We'll try to keep the times consistent so you can plan. I'm a big fan of a Notion 1:1 doc to track our agendas, actions, goals, and updates.
• Weekly team meetings, as appropriate—I view these as both update and decision-making/work review forums. I expect people to be prepared and to participate.

1:1S

• Personal goals—I believe in the two of us reviewing the top 3-5 personal goals you have each quarter or so (these are the things that you personally spend your time on, not your team plans, which I know you also spend time on...). We can discuss them each Q and then mark out a plan on how we make sure you get the time, space, and support to accomplish what you need. I do these every 3-6 months and will share mine with everyone, also.

Your teams

• Please add me to emails (fwd as FYI or add me) or documents that might be helpful for me to see as a way to understand the team and day-to-day work.
• As work is ongoing or a team member does a great job on something forward it or link from our 1:1 doc. I like to see WIP and I am happy to meet with folks who have done great work so they can walk me through it—your discretion.
• Finally, I look forward to personally meeting everyone on your team and let's keep an eye to make sure I've done that over the next few months.

MANAGER HANDBOOK

User oriented

• Customer, customer, customer

Collaborative

• I'm very collaborative which means I like to discuss decisions and options and whiteboard big stuff in a group. I will rarely get stuck in one position or opinion but the downside of that is that you won't always get a quick judgment out of me—I need to think it through and let ideas/data/options flow. Due to this bias, I can sometimes be slow to decide and if you need a decision quickly, make sure I know it.

Hands-Off

• I'm not a micro-manager and I won't sweat your details unless I think things are off track and if I do, I'll tell you my concern and we can work together to make sure I understand and plan together on how to communicate better or right the situation. That said, when I am new to a project/team I often get into the work alongside people so I can be a better leader—I will get involved in details and be more hands-on early on in a new initiative and just be warned on that. It's how I will know how to help if you need me later.
• I expect you are making decisions a lot without me and if you come to me I'll usually put it back on you with, "What do you want to do?" or "What should you do?" and just help you decide. That said, if there is a big one brewing, I'd love to know about it and I'm always here to talk it out. I like to know what's going on with you and your team.

Accountable and organized