<aside> <img src="/icons/star_green.svg" alt="/icons/star_green.svg" width="40px" /> gaiia prioritizes your health and wellbeing. As such, gaiia pays for 100% of your Health Benefits, except for Long-Term Disability that needs to be paid in full by the employee.

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— Overview

We are happy to give you access to our group insurance from Canada Life.

Group insurance is like a team deal for insurance. If you're part of a group, like through work, everyone gets covered under one policy. It includes things like health, life, travel and dental coverage. It's a way to make sure everyone in the group is protected and taken care of.

Group insurance is mandatory when you have access to it, but you can be exempted if you got another insurance, for example, with your spouse (insurance with RAMQ does not count).

— Eligibility

Everyone at gaiia get access to the group insurance coverage on their first day.

— New Hires: Enrolling in Group Insurance

Things to Know Before You Enrol

• Canada Life™ will send you an email or text invite with a personalized link to enrol online. Do not share this link—it’s unique to you.
• The invite will include a deadline for enrolment before the link expires.
• The enrolment process takes about 5 minutes to complete.
• You’ll need to provide personal information, such as banking details and dependent information.
• Tip: Check your spam or junk folder if you don’t see the invite in your inbox.

Coverage Options

Family Coverage

If you have dependents, you’ll need to select one of the following options:

1. Waiving Coverage – If you have duplicate spousal coverage, you can waive health and dental coverage for yourself and/or your dependents.
2. Family Coverage with Coordination of Benefits – If you have a spousal plan, you can still enrol for family coverage and assign coordination of benefits.

Single Coverage

If you do not have dependents, you must enrol in the plan for all benefits.

After You Submit Your Application

Once your application is processed, Canada Life will send you a follow-up message with a new personalized link to access important information about your benefits. This link is only available for a limited time.

— Plan Coverages

• Medical care
• Dental care
• Long-term Disability
• Short-Term Disability
• Life insurance
• Travel insurance (under your health insurance)
• Accidental Death and Dismemberment
• Telemedicine (Consult+)
• Health Spending Account (anything not covered by the medical & dental insurance such as vision care or any amounts not covered) - $700 (per family)
• Wellness Spending Account (anything wellness related such as gym, activities, spa, books, etc.) - $300

— Canada Life’s Documentation

Mini Information Booklet - English.pdf

Mini Information Booklet - Français.pdf

Assistance voyage - Français.pdf

Consult+ Booklet - English.pdf

Consult+ Brochure - Français.pdf

Consult+ FAQ - English.pdf

Consult+ FAQ - Français.pdf

— Canada Life’s Phone Numbers

For technical support (access issues, password, etc.):

• 1-888-222-0775
• or by email at [email protected]

For participant services (coverage or claims):

• 1-800-957-9777

For Group Customer Contact Centre

• 1-833-526-2313 | 🕗 8 a.m. to 8 p.m. ET, Monday to Friday

<aside> <img src="/icons/thought-dialogue_lightgray.svg" alt="/icons/thought-dialogue_lightgray.svg" width="40px" /> Any questions, poke @Erin Bury in the #groupinsurance-canada Slack channel.

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